Context: This article documents the password recovery process to regain access to your account.
- If you have forgotten your password or would like to reset it, go to the login page of the Employer Portal and click 'Forgot Password?'.
- Enter the email associated with your account, then press 'Continue'.
- After pressing continue, you will receive an email with a code sent to the provided email address.
- Enter the code sent to your email into the provided fields to verify your email address.
- After verifying your email, enter your new password and re-type it to confirm your chosen password. Then, click 'Reset Password'.
Note: We have included mandatory criteria to ensure a strong password is used. A green tick will appear as you meet each of these criteria.
- Congratulations! You have successfully updated your password and can now proceed to login.