Context: This guide demonstrates the proces of creating a new user account within the Employer Portal.
Setting up a user account for submitting your superannuation contributions is easy.
Let's begin creating your user account by following these steps:
- Fill in your First name
- Fill in your Last name
- Enter your Work Email (You will receive a confirmation email in the next step, so make sure you have access into this inbox).
- Please read the Terms of Use and Privacy Policy, tick the box to confirm, and press Continue.
- Now, you will need to create a password:
Important: When choosing your password, ensure it is not easily guessed and hasn't been previously leaked in data breaches.
- Type in your password, following the required guidelines for letters and characters.
- Re-type that same password to confirm it, then continue with the user account creation process.
- After creating your password, you will receive a verification code sent to the email address you provided in the first step.
- Enter the verification code sent to your email into the space provided. Once you've typed the code, press 'Verify' to continue.
- You will receive a message confirming that your email verification was successful.
- Next, it's time to set up your multi-factor authentication.
Important: We’ve updated our MFA requirements to strengthen
your account security. Please note that not all Authentication apps are compatible.
We recommend and support Google Authenticator.
- For extra protection, we recommend setting up MFA using an authenticator app like Google Authenticator, followed by verifying your phone number.
- Once you've downloaded the Google authentication app, tap the '+' to add an account. You can then either scan the QR code or manually enter the setup key.
Note: Once you've either scanned or manually entered the code, you will have a new code that is constantly being regenerated for added security. Take this temporary code and enter it into the space provided.
Help: We recommend scanning the QR code. If you're having trouble when copying the key, please try scanning the QR code to resolve any issues.
- Congratulations! You've successfully set up MFA authentication app. After this, you'll proceed to verify your mobile phone number.
- Once you select verify mobile number, enter your mobile number.
Note: Your mobile phone is used as backup authentication in case you have trouble logging in.
- Please enter the code received.
- Congratulations! Your User account set up is now complete.